Hong Kong Airport Services Limited (HAS by Cathay) is a full-service ground handling service provider in Hong Kong. Our premium and efficient service puts our customers front and centre, creating an environment to enable success at every point in their business.
We are innovative, efficient and safe, with agile and flexible services which harness innovation and digitalisation to bring you the tailor-made solutions you need.
Responsibilities
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Responsible for the smooth handling of daily operations
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Perform boarding gate/arrival duties, and assist tight connection passengers and protect passengers in the event of miss connection
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Closely monitor the passenger flow at check-in counter and counter setting checking
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Provide On Job Training and counseling to staff
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Perform staff grooming
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Conduct briefings and debriefings to Passenger Services Officer / Service Leader
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Monitor staff job performance, upkeep and maintain staff morale
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Handle passenger’s complaint
Requirements
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HKCEE / HKDSE or above
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Minimum 3 years experience and including 1 year at supervisory level in relevant field
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Fluent in English & Cantonese and ability to communicate in Putonghua, other language is a preference
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Independent personality with excellent and leadership skill
HAS by Cathay is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. For more details regarding data privacy, you may refer to the Applicant Privacy Policy under our official web site. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.
Requisition ID: 657