Hong Kong Airport Services Limited (HAS by Cathay) is a full-service ground handling service provider in Hong Kong. Our premium and efficient service puts our customers front and centre, creating an environment to enable success at every point in their business.
We are innovative, efficient and safe, with agile and flexible services which harness innovation and digitalisation to bring you the tailor-made solutions you need.
Responsibilities
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Accountable for carrying out and assist the Passenger Services Supervisor in monitoring the Passenger Services team and ensuring quality customer services is provided
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Provide passenger reception and check-in services to our clients and assist junior officers
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Assist supervisors in ensuring tidiness of counter areas and smooth operations
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Supervise check-in service at check-in counter / in-town check-in counter / transfer desk counter / Skypier counter
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Assist counter supervisors in ensuring all Passenger Services Officers comply with new handling requirements of customer airlines if any
Requirements
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HKCEE / HKDSE or above
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Good command of both written & spoken in English and Chinese, including Mandarin
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Minimum 2 years relevant experience and able to work independently
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Acquired two or above check-in system skills is preferable
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Mature with good interpersonal skills, and be dedicated to providing high levels of customer service
HAS by Cathay is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. For more details regarding data privacy, you may refer to the Applicant Privacy Policy under our official web site. Candidates not notified within six weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months.
Requisition ID: 656