工作說明

HAS by Cathay是一間香港的全方位地勤服務代理商 。我們秉持以客為尊的經營理念,以優質、安全而高效的服務為客戶創造致勝的營商環境。  我們根據改革創新、講求效率和注重安全這三大原則,為客戶提供靈活而有彈性的服務,並以創新及數碼化的方式度身設計切合所需的方案。

行李服務督察
部門:  營運控制及支援
Job Location:  香港國際機場, 大嶼山

 

 

Responsibilities

  • To supervise and allocate Baggage Services Agents to perform baggage make-up and transfer in baggage processing areas to ensure a high standard of service to customer airlines and follow safety rules.

  • To supervise and ensure smooth baggage handling.

  • To ensure baggage handling activities are performed in accordance with safety procedures.

  • To follow up and report irregularities to Duty Controller and carrier representatives.

  • To answer and follow up with telephone inquiries relating to baggage handling.

  • To follow up and investigate overdue, short shipped and nil confirmation baggage.

  • To ensure prompt liaison with internal and external customers for special baggage handling.

  • To ensure smooth baggage handling and report problems / corrective actions to Senior Supervisor or Duty Controller

  • To communicate all procedural changes and requests to all staff and ensure their full awareness and understanding.

  • To maintain staff discipline, efficiency, safety, appearance and morale in Baggage Handling Sections.

  • To attend training sessions as and when required.

  • To complete other assignments allocated by his / her superior.

  • To strictly follow safety regulations and ensure safety driving.

 

Requirements

  • Post secondary or above.

  • Minimum 1-2 years supervisory experience.

  • Able to control / supervise subordinates.

  • Good command of written / spoken English and Chinese

  • Knowledge of PC

  • Holder of valid HK driving licence 1 & 2.

 

 

HAS by Cathay是平等機會僱主。申請人提供之全部資料絕對保密及只作招聘用途。請參閱官方網站以進一步了解「應徵者私隱政策」。若申請者於六星期內未能接獲面試通知,其申請將列為不獲考慮,本公司恕不另行通知。相關資料將會保留最長24個月。

招聘編號:667