Responsibilities :

• Maintain quality system requirements in line with the Corporate quality policy including the effective definition of the organisation and relevant charts and terms of reference for all operational support activities.

• Assist to design, create and maintain technical documentation including system manuals, operational manuals, user guides/work instructions and training handbooks, and etc., utilised for cargo and mail handling.

• Review inspection checklists and latest workflow/requirements and conduct quality control programme.

• Plan and conduct internal audits as an auditor/lead auditor in quality assurance programme and external audits such as customer airlines audit, Cargo iQ, GDP, ISAGO, CEIV.

• Assist to participate in formal monitoring and evaluation of functional delivery of quality outputs to ensure their effective and efficient implementation including the establishment of findings and related remedial action plans.

• Ensure Cargo iQ requirements are strictly followed and coordinate Cargo iQ SAL performance follow up actions.

• Implement on-going quality improvement process by monitoring operations procedures and coordinate with different business units if there is any new handling procedures/ standards, to have documented procedures and requirements.

• Perform any ad hoc duties as assigned by the Management.

Requirements :

• Degree holder in Quality, Safety Management, ERP Training or other related disciplines.

• Minimum 4 years relevant experience, preferred in quality certification schemes in professional, air cargo terminal or relevant business environment

• Sound track record in planning, implementation of new and existing quality documentation system.

• Experience in audit is an advantage.

• Well versed in international quality standards, IMS and relevant legislation issues (e.g. WHO GDP, CEIV, ISAGO, IOSA, IMS).

• Good interpersonal and communication skills with proactive, tactful and result-oriented personality.

• Strong planning, problem-solving and analytical skills with can-do and self-motivated attitude.

• Excellent command of written and spoken English and Chinese.

• Proficiency in computer literacy, such as MS Excel.

We offer a competitive remuneration package and a full range of benefits. To all interested applicants, please click 'Apply Now' button and submit your application.

If you have any inquiries, please feel free to contact 2450 2103 / 2450 2031 to Talent Acquisition Team, People Department.

The personal data collected in this application form will be used by Cathay Subsidiary Services to support recruitment and employment related operations in the subsidiaries of Cathay Pacific Airways Limited, including but not limited to Cathay Dining, Cathay Cargo Terminal, HAS by Cathay and Vogue Laundry (“Company”, “we” or “us”). Applicants not being invited for an interview within eight weeks may be considered their applications unsuccessful. We may retain the personal data of unsuccessful applicants for future recruitment purposes for two years.

Requisition ID: 596